Guides
Guides
End-to-end recipes that span multiple endpoints or actions.
These guides walk through real integration scenarios that involve more than one endpoint. Each recipe shows the full sequence: which endpoint or webhook starts the flow, which calls follow, and how the pieces fit together.
Enrich a conversation from a webhook
Receive a webhook, look up a customer in your CRM, and attach the result to the conversation as custom fields.
Download attachments from a received message
Receive a webhook, list the attachments on the message, and stream the file content to your own storage.
Get all messages with a specific tag
Resolve a tag name to its tagId, run the Received Message Detail report filtered to that tag, and page through every matching message.
More guides will appear here as integrations land. Have one you’d like to see documented? Contact support.